Studio Ferrari - Privacy Policy

Studio Ferrari (“we”, “our” or “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and store your personal information when you use our website www.serenaferrari.co.uk or contact us directly.

Who we are

Studio Ferrari

Owner: Serena Ferrari
Location: Warlingham, Surrey, UK
Email: hello@serenaferrari.co.uk

We operate as a UK-based freelance digital marketing and events studio, offering services to clients in the UK, EU, and internationally.

What Data we collect

We may collect and process the following personal data.

Information you provide directly:

• When you fill out a form, request a service, or contact us via email.

• When you subscribe to a newsletter or download a free resource.

Information collected automatically:

• IP address, browser type, operating system.

• Pages visited, time spent on the site, clicks and interactions.

• Referral sources (how you arrived on our site).

Cookies

We use cookies to enhance your browsing experience. See our Cookie Policy for more details.

How we use your Data

We use your personal information to:

• Provide the services or information you request.

• Respond to enquiries and provide customer support.

• Improve website performance and user experience.

• Send occasional updates (only if you opt in).

• Fulfil any legal obligations.

Lawful basis for processing

Depending on the context, we process your data based on:

• Your consent (e.g. newsletter subscription).

• A contractual necessity (e.g. for delivering a service).

• Our legitimate business interest (e.g. analytics, internal records).

• Legal obligations (e.g. invoicing, taxation).

Sharing your Data

We only share data when necessary with trusted third parties:

• Web hosting and cloud service providers.

• Analytics services (e.g. Google Analytics).

• Email marketing tools (e.g. Mailchimp or Zoho).

• Payment processors (e.g. Stripe).

We never sell your data.

International Transfers

Some of our service providers may be located outside the UK or EEA.

In such cases, we rely on:

• UK International Data Transfer Agreements (IDTAs)

• Standard Contractual Clauses (SCCs)

These ensure your data is protected with equivalent standards.

Data Security

We take appropriate measures to protect your data:

• Secure servers and encrypted communication (SSL)

• Access restricted to authorised personnel only

• Regular software updates and security monitoring

Please note that no method of transmission over the internet is 100% secure.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent (where applicable)

• Object to processing for direct marketing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at hello@serenaferrari.co.uk

How long we keep your Data

We retain data only as long as needed for:

• Providing services

• Legal or tax obligations

• Internal reporting

You can request deletion of your data at any time, unless legal retention is required.

External links

This website may include links to third-party websites or tools.

We are not responsible for their privacy policies or content.

Changes to this Policy

This policy may be updated from time to time. Changes will be posted on this page with the “Last updated” date.

Last updated: June 27, 2025

Contact

If you have any questions or concerns about this policy, please contact:

Serena Ferrari
hello@serenaferrari.co.uk